Privacy Policy

We are committed to the right to privacy for our patients and website visitors. When a person visits our web site we may collect and track data from our site’s server. This information helps us to improve upon the content provided on our site. Information collected may include how long you spend on our site, the pages you visit, your browser and operating system types and the name of your Internet service provider.

Our web site provides the capability to request information online. To process your request, we may require that you provide us with personal identifying information. All information collected is held in complete confidence. It is our policy not to share the information with third parties for any reason, unless legally required to do so or as necessary to process your requests.

If you have any questions about our privacy policy or our use of information gathered through our web site, please contact us.

Notice of Privacy Practices

HIPAA Notice of Privacy Practices

Accessibility

The Centers for Advanced Orthopaedics strives to make our website accessible for all users, regardless of their ability. In order to assure that our website is accessible, we follow the Web Content Accessibility Guidelines (WCAG 2.0), which provide website standards that are both user-friendly and accessible for individuals with disabilities.

WCAG 2.0 guidelines include three tiers of accessibility: A, AA, and AAA. At launch, our website follows AA standards. On a continual basis, we monitor the changes on our website to maintain these standards. However, if you experience any problems, please contact our practice.

Site Disclaimer

Any use of this website or the information contained on the website is at your own risk. We will not be responsible for the consequences of your decision to utilize the information contained in this website.

The medical information provided in this site is for educational purposes only, it is not intended nor implied to be a substitute for professional medical advice. Always consult your physician or healthcare provider prior to starting any new treatment or with any questions you may have regarding a medical condition.

To view the forms listed below, you will need to download Adobe Reader. Please bring your completed forms with you to our office at the time of your visit.

Stock Photography Models

The persons shown in photographs on this website are stock photography models (Models) and are not actual patients of, nor are they affiliated with, The Centers for Advanced Orthopaedics, The Center for Advanced Orthopaedics’ direct and indirect parent companies, subsidiaries, or subsidiaries of its parent companies (“Affiliates”). The Centes for Advanced Orthopaedics or The Center for Advanced Orthopaedics’s Affiliates, have obtained the rights to use the photographs via license agreements with certain third-party stock photography companies, and The Centers for Advanced Orthopaedics or The Center for Advanced Orthopaedics’s Affiliates use of the photographs is in compliance with the terms of those license agreements.

The photographs showing the Models are used on this website for illustrative purposes only. The Models do not personally endorse The Center for Advanced Orthopaedics’, or any products, services, causes, or endeavors associated with, or provided by, The Center for Advanced Orthopaedics’ or any of The Center for Advanced Orthopaedics’s Affiliates. The context in which the photographs are used on this website is not intended to reflect personally on any of the Models shown in the photographs. The Center for Advanced Orthopaedics’, The Center for Advanced Orthopaedics’s Affiliates, their respective officers, directors, employees, agents and/or independent contractors assume no liability for any consequence relating directly or indirectly to the use of the photographs showing the Models on this website.

Communications Privacy Policy

01/01/2025

Our Commitment to Privacy

At The Centers for Advanced Orthopaedics, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you communicate with us via text messaging (SMS/MMS).

Information We Collect

  • Contact Information: When you provide your mobile phone number to receive text messages from our office, we collect this information for the purpose of communication regarding your healthcare, appointments, or other practice-related information.
  • Usage Data: We may collect data on how you interact with messages sent from our office, such as whether you open messages or respond to them. This helps us improve our communication services.

How We Use Your Information

  • Appointment Reminders: Sending reminders about your scheduled appointments.
  • Health Updates: Sharing health-related information or updates pertinent to your care.
  • Service Notifications: Informing you about changes in our office hours, policies, or emergency notifications.
  • Opt-in Confirmation: Confirming your consent to receive messages from us.

Consent and Opt-In

You must explicitly opt-in to receive SMS/MMS communications from our office. This consent can be provided through a checkbox on our website, in-person at our office, or through another opt-in method where you actively agree to receive messages.

Example opt-in language: "By checking this box and providing your phone number, you consent to receive text messages from The Centers for Advanced Orthopaedics, Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe."

Opt-Out Procedures

You can opt-out of our text messaging service at any time by replying "STOP" to any message you receive from us. We will immediately process your opt-out request, and you will no longer receive messages from us.

Data Security

We employ industry-standard security measures to protect your personal data, including encryption for data transmission where feasible.

Privacy Policy and Data Sharing

  • No Third-Party Sharing for Marketing: We do not share or sell your personal information, including your mobile number or any health data, with third parties for marketing purposes.
  • Service Providers: Information may be shared with service providers (e.g., SMS gateways) who assist in managing our text messaging services. These providers are bound by confidentiality obligations and are only allowed to use your data as necessary to perform services on our behalf.
  • Legal Compliance: We may disclose information if required by law or to protect the rights, property, or safety of our patients, our practice, or others.

Your Rights

  • Access and Correction: You have the right to access, update, or correct the personal information we hold about you. Please contact us to request this.
  • Revocation of Consent: You can revoke your consent for text communications at any time by opting out as described above.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Changes will be posted on this page, and we encourage you to review this policy regularly.

Contact Us

For any questions or to exercise your data rights, please contact us at:

The Centers for Advanced Orthopaedics, LLC, info@cfaortho.com

SMS Texting Services Terms and Conditions

The Centers for Advanced Orthopaedics, LLC

This SMS Texting Services provision is applicable when You have subscribed and expressly consented to receive text messages from Us. By subscribing and providing such consent, you have granted Us express permission to send automated text messages to the enrolled mobile phone number(s) through Your wireless phone carrier unless and until such permission is revoked in accordance with these Terms and Conditions.

When You opt-in to SMS Texting Services, we will send You a text message to confirm Your signup.

We offer SMS Texting Services to provide information or resources on topics including, but not limited to the following:

a. Operational alerts/reminders such as appointment reminders, intake, billing/payment
b. Health-related information provided is not meant to replace professional medical advice and does not establish a patient-provider relationship

Text messages will vary in frequency, by texting program. As part of enrollment in an SMS Texting Service, you may send the text message "HELP" to Us for assistance. Additionally, you may opt-out of an SMS Texting Service by replying “STOP” from Your mobile phone. After You send the text message "STOP" to Us, we will send You a text message to confirm that You have been unsubscribed. After this, you will no longer receive text messages from Us. If You want to join again, you must enroll as You did the first time, and we will start sending text messages to You again. Text messages will be sent using an automatic dialing system to the mobile phone number provided to Us.

Operational information provided is valid only at the time the text message is sent and may change at a later time.

Age restrictions apply to SMS Texting Services. To participate, you must be 18 years of age or older and own and control the mobile phone number provided to Us. Individuals between the ages of 14 and 18 must have parental consent. Individuals between 14 and 18 years of age who do not have parental consent, or individuals under 14 years of age, must unsubscribe from the SMS Texting Services.

You must immediately notify Us if Your mobile phone number changes. We are not liable for any communication or transmission of information via text message which occurs as a result of a change to a mobile phone number that is not reported. Using password-protected mobile devices and enabling encryption, if available, is recommended.

Depending on the SMS Texting Service that You have enrolled in, you may receive marketing messages. We are committed to building Your trust and confidence by promoting and complying with the use of business practices that help protect the privacy and the security of You and Your data.

If You are dissatisfied with the SMS Texting Services or with these Terms and Conditions, your sole and exclusive remedy is to discontinue enrollment in the SMS Texting Services.
We do not guarantee the successful delivery of text messages. Messages sent via text may not be delivered if the mobile phone number is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond the control of wireless carriers may interfere with message delivery, including Your equipment, the terrain, and proximity to buildings, foliage, and weather. We will not be liable for losses or damages arising from (a) non-delivery, delayed delivery, or misdirected delivery of a text message; (b) inaccurate or incomplete content in a text message; or (c) use or reliance on the contents of any text message for any purposes.

Content may not be available via all carriers. Participating carriers may include, but are not limited to: AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless). ***Carriers are not liable for delayed or undelivered messages***

Message and data rates may apply for any messages sent to You from Us and to Us from You. If You have any questions about Your text plan or data plan, it is best to contact Your wireless provider. If You have any questions regarding privacy, please read our Privacy Policy.